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Domain Name Registrations

Once a domain registration has been completed, no refund is available for any reason.

Web Hosting

Setup fees paid by the customer to provision service(s) will be non-refundable.

Web hosting fees, excluding any setup fees, are refundable if requested by email/fax within the first 7 days or ordering a new service. This refundable period does not apply for hosting renewals.

Customers will not be entitled to a refund if they are found to have breached Host Web Solution’s Terms and Conditions.

SSL Certificates

If you cannot complete the certificate order process for any reason, you can have your fees refunded in full. Once an SSL certificate has been issued, no refund is available for any reason.